Frequently Asked Questions
Deposit?
1st Payment: 25% - with signed contract
2nd Payment: 50% - 2 weeks prior to the wedding
Final Payment: 25% - 24 hours before final videos are delivered
We have a 4-8 week turnaround time, this gives us enough time to create a beautiful video for you!
Deposit?
Travel Fees?
There are NO travel fees if you are in southern Ontario. (If you have any questions, please contact us, we are very flexible)
If you’re outside of southern Ontario, do not hesitate to reach out, we love to travel to different places, cities and countries.
Travel Fees?
LGTBQ+ Friendly?
Yes! And we won’t work with or be associated with any couples or any other vendors that aren’t LGTBQ+ friendly.
LGTBQ+ Friendly?
Pricing?
Our prices vary from wedding to wedding. Your wedding day is unique, your video should be also, our pricing will reflect this.
We use industry leading equipment to capture the excitement of your big day to ensure your wedding video will be of the highest quality.
Pricing?
In Case of Emergency?
We are very careful and extremely prepared for even the worst case scenario. Our cameras have dual SD slots so that we can back up your footage whilst we film.
On top of this we back up our footage onto an external hard drive as soon as we return home and then we back it up again to a second hard drive.
In Case of Emergency?
Music?
All of the music we use is licensed and legal for us to use in your video.
If you have inquiries about ANY OTHER music you'd like to feature, let us know! We want you to be happy with all aspects of your video!
Music?
Working With Photographers?
We love working with photographers and take it very seriously. Their artistic vision is just as important to us as our own. We will work diligently to make sure we stay out of their way.